Privacy Policy

D's Dust Bunnies, Inc. is a family owned cleaning service in Round Lake Beach, Illinois. We've cleaned homes and offices across Lake and McHenry Counties, Illinois, and Southeastern Wisconsin since 1995, and a big part of that has been earning people's trust. That goes for your information, too.

This page explains what our website collects, why we collect it, who helps us handle it, and what you can do about it. It's the plain version, with nothing swept under the rug.

The Short Version

• We collect what you type into our forms, plus the basic technical details any website sees.
• We use it to give you a free estimate, review your job application, run your background check if you're invited to that step, and run our business.
• We only text you if you check the box, and only for scheduling.
• We never sell your personal information.

What We Collect When You Ask for a Free Estimate

Our estimate form asks for:

• Your name, phone number, email and ZIP code
• What you'd like us to clean and how often
• The best time to call you
• How you heard about us
• Anything you'd like to add in the notes box
• Whether it's OK to text you

We use this to call you back, talk through your space, give you your free estimate and set up your cleaning. If you become a customer, it helps us take good care of you from there.

What We Collect When You Apply for a Job

Applying to join our team happens in two parts.

The job application asks for:

• Your contact details and address
• Whether you're legally allowed to work in the United States and whether you have a valid driver's license
• The position you'd like, your availability and the pay you're hoping for
• Your work history, education, special skills and the languages you speak
• Your references
• Answers to questions about injuries and drug testing
• Your resume, if you upload one

We use this to get to know you, get in touch, check your references and make hiring decisions.

The background check form is only for applicants we've invited to the next step. It asks for:

• Your full name, any past last names and your cell phone
• Where you've lived in the past 7 years
• Your date of birth, gender and Social Security number
• Your driver's license number and the state that issued it
• An answer to a question about convictions
• Your signature on our background check disclosure and authorization

These details are sensitive, so only the people who handle hiring can see them, and they're used only for hiring and the background check you authorize. To run the check, we share them with the background check company we work with, and only for that purpose.

AI on Job Applications

We use AI to help with job applications. When you upload your resume, our AI fills in those parts of the application for you, so you don't have to type everything twice. A manager makes every hiring decision.

Our ZIP Checker

The "Do we clean near you?" ZIP checker works right in your browser. The ZIP code you type isn't sent to us or saved anywhere.

Text Messages

We'll only text you if you check the OK-to-text box on our form, and we only use texts for scheduling. Message and data rates may apply. To stop the texts, reply STOP or just let us know.

We never sell or share your mobile number or your OK to text with any third party.

Where Your Information Goes

Every form you send does two things:

1. It emails a copy to our business inbox.
2. It saves a copy on our website, behind a login. Only our owner and staff can see it.

Our email provider and our website host store this information for us as part of running those services.

Other Services on Our Website

Like most websites, ours uses a few outside services to run well. Each one has its own privacy policy.

• Google Search Console shows us how our website appears in Google search, like which searches bring people to us. It's a report about our site and doesn't put anything on your device.
• Google Analytics. We may use Google Analytics to understand how people find and use our website, like which pages get visited most. It uses cookies and collects details like your device, your browser and your general location. You can opt out with Google's browser add-on at https://tools.google.com/dlpage/gaoptout.
• Google reviews. When a page shows our Google reviews, your browser connects to Google. Google may collect basic details, like your IP address, and set its own cookies.
• Cloudflare Turnstile keeps spam bots out of our forms. To tell people from bots, it looks at information about your browser and device.
• Facebook. Our site links to our Facebook page. If you click through, Facebook's privacy policy applies there.
• LiteSpeed caching saves ready-made copies of our pages so they load quickly. It's there for speed, not to learn about you.

Read more from these companies:

• Google's privacy policy: https://policies.google.com/privacy
• How Google uses information from websites that use its services: https://policies.google.com/technologies/partner-sites
• Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/
• Facebook's privacy policy: https://www.facebook.com/privacy/policy/

Cookies

Cookies are small files a website saves in your browser. Our website may use a few basic cookies to work properly, and the services above may set their own. You can block or delete cookies in your browser settings. Most of the site will still work, but our forms may not send if the spam check can't run.

We Never Sell Your Information

We never, ever sell anyone's information to a third party. The only outside services that handle it are the ones described on this page, which help us run our website, email and hiring, or when the law requires us to.

How Long We Keep It

We keep estimate requests and customer details for as long as we need them to take care of you and run our business. We keep job applications and resumes only as long as we need them for hiring and for the records the law asks employers to keep. Then we delete them.

How We Protect It

Copies of your forms are kept behind a login that only our owner and staff can use, and we take reasonable care with everything you send us. Still, no website or email system is perfectly secure. If you have a question about sending something, give us a call.

Your Choices

• See or fix your information. Email or call us and we'll help.
• Delete your information. Ask us and we'll delete it, unless we need to keep it for a legal reason, like hiring records.
• Texts. Leave the OK-to-text box unchecked, or reply STOP anytime.
• Cookies. Block or delete them in your browser settings.

Children's Privacy

Our website is meant for adults. It isn't for children under 13, and we don't knowingly collect their information. If you think a child has sent us something, let us know and we'll delete it.

Changes to This Policy

If we change how we handle information, we'll update this page and the "last updated" date at the top.

Questions? Just Ask

Email us at info@dustbunnies.me or call 847-986-6072, Monday to Friday, 9 AM to 5 PM. Someone from our team will get back to you.

D's Dust Bunnies, Inc. · Round Lake Beach, Illinois · Read our Terms of Service